Existing Client Support
Request support from a team you know
Create a Salesforce support case for an issue that needs attention from our technical team. You’ll receive a confirmation email with your case number.
Case tracking in SalesforceSenior in-house teamResponse within one business day
Existing cases
Already have a support case?
Reply to your case confirmation email so updates stay linked to the correct request. If the issue is urgent, call us and have your case number ready.
Only install remote-access software when directed by a Stellar Solutions technician you already know or have independently verified.
Stay secure
Verify remote-support requests
A Stellar Solutions technician will provide any remote-support instructions after reviewing your case. Never send passwords or multi-factor authentication codes.
Urgent issue?